Privacy Policy

Information we collect

We collect information you choose to provide, such as your name, email address, company, message content, newsletter signup information, and other details you submit through forms or direct communications.

Please do not submit sensitive personal information through our website forms. We do not intentionally collect sensitive personal information through this website.

We may also collect technical information when you visit the site, including IP address, browser type, device type, operating system, referring website, pages visited, date and time of visits, time spent on pages, and cookie preference information.

How we use information

We use information to operate and secure the website, respond to inquiries, send newsletters or promotional communications if you sign up, manage customer relationship and sales workflows, understand site performance, improve our services, and comply with legal obligations.

Cookies and analytics

We use necessary cookies and local storage to keep the site working and remember your cookie preference. This includes storing your consent choice, consent version, and timestamp.

Optional analytics cookies are not loaded unless you accept them through our cookie banner. If you accept analytics cookies, we may use Google Analytics 4 to understand website performance and Leadfeeder for company-level website visit attribution connected to sales and CRM workflows.

Leadfeeder may help us identify the company or organization associated with a website visit and connect that visit activity to sales or CRM workflows. It does not intentionally identify household consumers by name from our site alone, but it may process business-contact or company-level information under Leadfeeder's own services and policies.

Google Analytics may use cookies such as _ga, _ga_*, _gid, and related analytics cookies. Leadfeeder may use cookies or similar storage such as _lfa, _lfa_consent, and related identifiers.

We keep Google ad storage, ad user data, and ad personalization consent denied. You can change or withdraw analytics consent at any time through Cookie preferences in the footer. If your browser sends a Global Privacy Control signal, analytics consent is treated as off.

Service providers

We use service providers to operate the website and process requests. These may include Cloudflare for hosting, security, and media delivery; Adobe Typekit for fonts; jsDelivr for JavaScript delivery; Google Forms for contact and waitlist forms; Pipedrive for newsletter and CRM workflows; Google Analytics for analytics if accepted; and Leadfeeder for lead attribution if accepted.

These providers process information either on our behalf or under their own privacy policies, depending on the service.

International processing

If you access the site from outside the United States, your information may be processed in the United States and other countries where we or our service providers operate. Those countries may have privacy laws different from your location.

Sharing and retention

We do not sell personal information. We also do not use Google ad storage, Google ad user data, or Google ad personalization on this site. If any analytics or lead-attribution activity is treated as a "sale," "sharing," or targeted advertising under applicable law, you can opt out by rejecting analytics cookies, changing Cookie preferences, or enabling Global Privacy Control.

We may share information with service providers that help us operate the website, respond to requests, manage communications, or comply with legal obligations.

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, to comply with legal obligations, resolve disputes, and maintain business records.

Retention periods vary based on the type of information, the purpose of collection, whether you maintain an ongoing relationship with us, legal requirements, and our need to maintain business or consent records.

Your choices

Depending on where you live, you may have rights to access, correct, delete, or obtain a copy of your personal information, or to object to or restrict certain uses of it. You may also unsubscribe from marketing communications or change cookie preferences.

To make a privacy request, contact us at info@vibrantbt.com.

We may need to verify your request before responding. You may also designate an authorized agent where required by law. If we deny a request, you may have the right to appeal depending on your jurisdiction.

Security, children, and updates

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No Internet transmission or electronic storage method is completely secure.

This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

We may update this policy from time to time. The Last updated date above reflects the most recent revision.

Contact us

Vibrant Building Technologies
241 Ethan Allen Highway
Redding, CT 06877
Email: info@vibrantbt.com